Position Scope:

As a commissioning and service technician for FläktGroup, you will work to support and help grow an award-winning culture built on ambition, accountability, entrepreneurship, and teamwork. You will travel throughout the country to perform startups, evaluations, repairs, and help train team members on various equipment.

Position Key Attributes

Demonstrates a strong commitment to safety by working safely and holding self and team members accountable in support of our Safety core value.
Operates with integrity, communicates clearly, and treats customers and colleagues with respect.
Takes ownership of customer needs and challenges, delivering reliable, high-quality results.
Collaborates effectively across teams to ensure seamless execution.
Embraces a continuous improvement mindset, actively seeking ways to enhance service delivery and operational performance.
Acts with a long-term, service-first mindset—doing the right thing, even when difficult, to build trust and strengthen the organization for the future.

Requirements

High school diploma or equivalent required with years of experience in installation, maintenance, and troubleshooting; HVAC or similar electromechanical experience preferred.
Adhere to EPA Safe Refrigerant Handling Policies in applicable systems.
Ability to travel across country approximately 90% to support commissioning and warranty work at various job sites. Must live within the vicinity of a major airport due to extensive travel requirements.
Strong analytical skills with high attention to detail with the ability to read and interpret blueprints, technical plans, and equipment manuals.
Ability to read and interpret blueprints, technical plans, and equipment manuals with demonstrated ability to perform thorough root cause analysis and see issues through resolution.
Excellent customer service skills with a commitment to exceeding internal and external customer expectations.
Self-motivated with the ability to work independently, manage time effectively, coordinate with field technicians, and follow through on parts and service needs.

The position Frequently Requires Strenuous Physical Tasks, including Bending, Stooping, Climbing Ladders, Lifting and Carrying items weighing up to 40 pounds. Candidate must be in physical condition to perform these tasks.

Preferred Qualifications

Trade or technical school training or certification is a plus.
6+ Years Experience in HVAC/R along with equipment troubleshooting skills.
Proficiency in Microsoft Outlook, Teams, Excel, and Word.
Experience supporting commercial construction or commissioning projects preferred along with familiarity of building automation systems.

FläktGroup, a Samsung company, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

FläktGroup offers a competitive benefits package that may include paid time off, short-term disability, 401(k), medical, dental, and vision coverage, life insurance, tuition assistance, and more. Additional details will be provided by Human Resources during the hiring process.

Apply with your resume by email or through Indeed by clicking on the link below.

Field Service Technician (Traveling)

Position Scope:

As a Service Operations Manager for the FläktGroup team, you will mentor, coach, and lead a diverse group of service technicians through the commissioning, warranty, and aftermarket service of large-scale commercial and industrial projects. You will support a variety of complex projects requiring strong knowledge of various air and liquid equipment in mission critical environments. You must possess strong project management skills to ensure site support is balanced to optimize project schedule and cost. You will provide service advice, guidance, and share technical expertise with end users, commissioning/service teams, and sales representatives.

Position Key Attributes:

Demonstrates a strong commitment to safety by working safely and holding self and team members accountable in support of our Safety core value.
Operates with integrity, communicates clearly, and treats customers and colleagues with respect.
Takes ownership of customer needs and challenges, delivering reliable, high-quality results.
Collaborates effectively across teams to ensure seamless execution.
Embraces a continuous improvement mindset, actively seeking ways to enhance service delivery and operational performance.
Acts with a long-term, service-first mindset—doing the right thing, even when difficult, to build trust and strengthen the organization for the future.
Supervise, train, and mentor the team through goal setting, performance monitoring, employee review meetings, and scheduling of formal training.
Optimize service technician schedules by balancing competencies and experience with project requirements to improve efficiency and execution.
Assist and support diagnostics and repair of site controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems.
Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed in commissioning or rework activities.
Demonstrate experience in managing challenging jobs with the objective of mitigating the impact on customers’ building/experience while also minimizing the financial burden on the company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and associated servicing contractors.
Build synergies with engineering and manufacturing teams to resolve complex design problems with fielded systems.
Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
Advise leadership regarding customer satisfaction, product performance, and suggestions for product improvements.

Position Responsibilities:

Supervise, train, and mentor the team through goal setting, performance monitoring, employee review meetings, and scheduling of formal training.
Optimize service technician schedules by balancing competencies and experience with project requirements to improve efficiency and execution.
Assist and support diagnostics and repair of site controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems.
Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed in commissioning or rework activities.
Demonstrate experience in managing challenging jobs with the objective of mitigating the impact on customers’ building/experience while also minimizing the financial burden on the company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and associated servicing contractors.
Build synergies with engineering and manufacturing teams to resolve complex design problems with fielded systems.
Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
Advise leadership regarding customer satisfaction, product performance, and suggestions for product improvements.

Position Qualifications

Requirements:

Minimum of a technical associate degree with two years of field experience or four years of equivalent related field experience in HVAC, building automation, or technical environment.
Demonstrated knowledge of critical infrastructure, automatic controls, building automation systems or other building subsystems.
5+ years of experience supervising teams
Experience with Microsoft Office
Ability to travel up to 30% of the time to various job sites or factories for various equipment related work.
Superior analytical skills and attention to detail
Ability to read and interpret blueprints, plans, and manuals
Ability to support multiple teams across various complex projects.
Excellent customer service skills with desire to exceed internal and external customer expectations.
Ability to work independently or drive results across teams in a timely manner.

Preferred:

Proven project management skills that demonstrate the ability to lead initiatives and manage team outputs under tight deadlines.
Strong administrational experience in Microsoft Excel, Word, and PowerPoint with the ability to present in a professional manner to clients and internal teams.
Bachelor’s degree with four years of field experience or six years of equivalent related field experience in HVAC or building automation.
Customer-centric mindset with a passion for helping customers succeed.

Apply with your resume by email or through Indeed by clicking on the link below.

Service Operations Manager

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